I inform the worker that we have to converse to the manager, and gesture to the blonde girl that was identified to us, however she sees me, activates her heel and walks the opposite way. We inquired what could be done regarding the TV issue and she or he supplied to “improve us” to a room with an analogous view. I referred to as the customer service line once more to see if there was ANYONE else that I could communicate to and all I received back was an unapologetic, monotone, lady that offered to file a grievance for me. We waited the relaxation of the night for the Engineering Manager to indicate up with his “clarification or apology” but you guessed it, no show.

  • Your comments have been shared with the suitable team for his or her enter and a spotlight.
  • I did notice that a number of the buttons int he hallways for the elevators didn’t work.
  • We gave the OK but my husband took pictures of all of our stuff earlier than we left.
  • So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone would make it right in the end.
  • I did not complain concerning the different things in the room.

Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and still had to wait in line for nearly an hour to make use of a self check in kiosk. Initial impression was the room was very good but the TV did not work. We have been suggested to verify in w the front desk within the AM, which we did. They requested if it was okay to enter the room while we were gone for the day, sightseeing.

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We appreciate you taking the time to offer your suggestions, Timgerkman2021. We appreciate you taking the time to supply your feedback, Saleslady730. We recognize you taking the time to provide your feedback, Katie. Roulette vendor was mean and took her candy time rearranging chips. Other people walked away from the table due to her terrible perspective. This was my 3rd and last time staying at the flamingo.

Not The Best – Flamingo Las Vegas Resort & Casino

So we referred to as right down to the front desk to allow them to know, to no avail bc they didn’t show or contact us back either. The “grievance call” got through to somebody, the next day about 24 hours later and provided us a $50 food credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to satisfy with and we could not probability missing our flights over one other disappointing customer service experience, so we were compelled to used the self kiosk to take a look at. We will NEVER advocate the Flamingo to anybody for something. We respect you taking the time to offer your suggestions, Lisa. Your feedback have been shared with the appropriate group for their enter and a focus. We worth your patronage and hope to look ahead to welcoming you again.

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This just isn’t the Flamingo I truly have stayed at and loved prior to now. Thinking we wouldn’t be in the room a lot, we determined to just make-do. When we woke Monday I wished to jump int he shower. Water barely warmed up, so I took a quick one. I don’t usually call and complain because I don’t want them pondering I am on the lookout for any freebies.

Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino

Review tags are at present solely obtainable for English language critiques. This review is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on reviews.

We gave the OK however my husband took photos of all of our stuff earlier than we left. I tried to call the customer support quantity however was informed that they had been out of the US and I wanted to speak to somebody on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that somebody would make it right in the end. My husband additionally tried to talk to Caesar’s Rewards, , they usually only pointed out what the supervisor looked like so we might ask to speak to her as quickly as we made to the front of the road.

Not One Of The Best – Flamingo Las Vegas Resort & On Line Casino

We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo due to its location and my good experiences there up to now. Instead, we’ll keep elsewhere (Harrah’s, New York, etc) similar in price however much cleaner and not in such a state of dis-repair. Next time we’ll dirty rolette keep at a sister-property like Harrah’s or the Linq. Something related in worth but wanting much better. Until some changes occur, I won’t advocate this place to anyone. I did discover that a few of the buttons int he hallways for the elevators did not work.

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However, I did call concerning the lack of scorching water and somehow they made some adjustment and received the water hotter within a couple of hours. I did not complain about the other issues in the room. This enterprise makes use of instruments supplied by Tripadvisor to encourage and collect visitor evaluations, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for an additional great time at Flamingo Las Vegas quickly.